Frequently Asked Questions
Everything you need to know about our handcrafted fashion accessories.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Exchanges are free of charge for domestic customers.
Are your materials ethically sourced?
Yes, we pride ourselves on using high-quality, ethically sourced metals and fabrics to ensure our products are both sustainable and durable.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any applicable customs fees or import duties.